Make your management systems profitable
Click-N-Manage® is a multi-site, multi-model and multi-standard cloud platform to make your ISO management systems profitable. Resolutely collaborative, offering role-based access to the various descriptive elements of the life of your organization, it is very intuitive and greatly facilitates compliance with standards and regulations while optimizing communication and reducing the administrative burden resulting from the updates of your organizational system.
Flexible and User-friendly
Click-N-Manage® offers a flexible and collaborative platform to secure and develop the know-how of your teams.
Deployed in SaaS mode on ultra secure servers or through a private cloud, Click-N-Manage® ensures a high level of compliance with your deployment requirements.
Who are we ?
Challenge Optimum S.A., established in Geneva in 1994, helps you level your management systems according to any kind of requirements, including the construction, operation and long term optimization of your organization.
Our consultants all hold a post-graduate scientific diploma (M. Eng. Or PhD) from recognized universities (McGill, UJF, EPFL, Telecom Paris’Tech, INPG) with between 15 and 40 years of experience at all levels of responsibility in companies in Switzerland and abroad
Our company is ISO and EDUQUA certified (Swiss standard for quality management in training institutions). Our training courses are accredited by ISAS www.isas.org
Our company has advised and prepared for certification more than 800 public and private institutions, of all sizes and in a wide variety of fields of activity worldwide.
Over 25 years
Our consultants all own a post-grad engineering degree and benefit from at least 20 years of experience in every job position in both Swiss and foreign institutions.
Our consultants all own a post grad scientific degree (M. Eng. ou PhD) from reknown universities (McGill, UJF, EPFL, Telecom Paris’Tech, INPG) with at least 20 years of experience at various job positions in coporate industries both in Switzerland and abroad.
Describe your corporate operations
Your corporate operations described and understood by everyone
Stakeholders, requirements, objectives, risks, procedures, processes, tasks, roles, responsibilities (RACI), documents, controls, indicators, assets, qualifications, improvement actions, job descriptions, personal reports.
Secure your corporate operations
Your corporate resources mapped and secured
Highlighting of critical tasks and controls, description of the RACI, definition of the backup plan, mapping of assets and dependency links between critical assets, mobile management and implementation of decision making circuits, business continuity plan, status report of on-going projects in real time.
Optimize your corporate operations
Detect anomalies and implement improvement plans
Non-conformities, improvement actions, internal audits, performance measurement, management review, involvement of employees in the continuous improvement process, skills development: qualitative and quantitative definition of skills required in workplaces, monitor the development of employee skills, management of asset controls, monitor relationships with stakeholders vital to the operation of your organization.
Our scope of activity
We anticipate the risks associated with the replacement or setting of new infrastructures, facilities or buildings. We help Facilities Management specialists to identify, assess and control the risks associated with their projects. Target certifications: ISO 9001, 22301.
IT- Information Technology
Our customers use Click-N-Manage to ensure business continuity according to the requirements of ISO 22301 and to ensure compliance with the 114 checkpoints of ISO 27001.
Industry - Manufacturing
We use Click-N-Manage to describe and secure internal operations based on procedures and ad-hoc operational documents to control the risks associated with the design and development of new products. Target certificates: ISO 9001, ISO 13485, CE marking.
Public organizations describe and optimize their internal control system as well as their internal operations for greater transparency and to ensure continuity through various legislatures.
International trade operations
High added value organizations strongly involved in the digitalization of import / export formalities have chosen ISO 9001 to ensure the transparency of their internal operations and to rationalize their resources for the benefit of their customers. Click-N-Manage is the key tool to take up this challenge.
These customers have chosen ISO 9001 and Click-N-Manage to optimize the added value for their members. Targeted result: high added value services produced through an efficient organization.
Charitable and educational organizations
These organizations must constantly demonstrate the proper use of funds entrusted to them by increasingly demanding donors or granting agencies. Click-N-Manage makes their operations transparent while facilitating the integration of new employees or volunteers.
Dozens of media have chosen the ISAS MEDIA 9001 certification to have their editorial independence and ability to offer their audiences subjects of general interest recognized. The Click-N-Manage software is useful to ensure the consistency of the management system, to support job changes and to control the quality of broadcast content .
The check-up is an opportunity to clarify the positioning of your organization in within its business context:
We aspire to involve each and every member of your management team in intensive workshops (2 days) to map your stakeholders, their requirements, your strategic objectives, define the risks to which your organization is exposed, the functional chart, the process diagram, the performance monitoring dashboard and decision-making diagram.
You will then get a helicopter view of the operations of your organization and a very precise roadmap to describe the roles and responsibilities of each and every person within your organization.
In this phase, we outline how to achieve the predefined objectives in the previous check-up phase.
Click-N-Manage allows you to document the tasks, roles and responsibilities of each and every person, as well as the documents controlled in the form of a RACI. The platform also makes it possible to highlight the critical tasks and controls in order to secure each key step in the value creation chain. A personalized functional description is automatically generated by the application based on the procedures described.
The software also allows you to list the resources that your employees need (software, installations, tools, skills) in a centralized management dashboard and ensure their compliance at all times.
Continuous improvement is implemented through a mobile application able to report in real time suggestions for improvements and anomalies from authorized persons by attaching pieces of evidence of their observations (photos or documents).
The hierarchical levels necessary for decision-making are automatically notified of the decisions to be taken. Every notified manager has an overview of pending decisions on his smartphone and can comment, modify or complete the elements of the declaration form. The history of changes is automatically saved and can be viewed by the authorized persons.
The Municipality of Bex has formalized its internal control system in Click-N-Manage: the stakeholders, the risks, the governance diagram and the control plan are described in procedures accessible on an intranet by each member of our team. This ensures the transparency of our operation while strengthening the continuity of services provided to our inhabitants.
Our Foundation, wishing to adopt the 2015 version of ISO 9001, mapped its stakeholders, their expectations and their requirements in Click-N-Manage. By comparing our procedures with the new risks that have appeared in this analysis, we clarified our positioning and strengthened the controls in the relevant steps of our processes.
Our association promotes social security worldwide. We have been using Click-N-Manage since 2010 to administer our ISO 9001 certified quality system, and appreciate the integration of the various descriptive elements of the life of our organization (stakeholders, risks, processes, procedures, job descriptions, etc…) . We are completely satisfied with the new stakeholder management module, which is very useful in determining the engagement strategy of our members.