Who are we ?
Challenge Optimum S.A., established in Geneva in 1994, helps you level your management systems according to any kind of requirements, including the construction, operation and long term optimization of your organization.
Our consultants all hold a post-graduate scientific diploma (M. Eng. Or PhD) from recognized universities (McGill, UJF, EPFL, Telecom Paris’Tech, INPG) with between 15 and 40 years of experience at all levels of responsibility in companies in Switzerland and abroad
Our company is ISO and EDUQUA certified (Swiss standard for quality management in training institutions). Our training courses are accredited by ISAS www.isas.org
Over 25 years
of experience
Our consultants all own a post-grad engineering degree and benefit from at least 20 years of experience in every job position in both Swiss and foreign institutions.
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Our team
Our consultants all own a post grad scientific degree (M. Eng. ou PhD) from reknown universities (McGill, UJF, EPFL, Telecom Paris’Tech, INPG) with at least 20 years of experience at various job positions in coporate industries both in Switzerland and abroad.
Our services
The check-up is an opportunity to clarify the positioning of your organization in within its business context:
We aspire to involve each and every member of your management team in intensive workshops (2 days) to map your stakeholders, their requirements, your strategic objectives, define the risks to which your organization is exposed, the functional chart, the process diagram, the performance monitoring dashboard and decision-making diagram.
You will then get a helicopter view of the operations of your organization and a very precise roadmap to describe the roles and responsibilities of each and every person within your organization.
In this phase, we outline how to achieve the predefined objectives in the previous check-up phase.
Click-N-Manage allows you to document the tasks, roles and responsibilities of each and every person, as well as the documents controlled in the form of a RACI. The platform also makes it possible to highlight the critical tasks and controls in order to secure each key step in the value creation chain. A personalized functional description is automatically generated by the application based on the procedures described.
The software also allows you to list the resources that your employees need (software, installations, tools, skills) in a centralized management dashboard and ensure their compliance at all times.
Continuous improvement is implemented through a mobile application able to report in real time suggestions for improvements and anomalies from authorized persons by attaching pieces of evidence of their observations (photos or documents).
The hierarchical levels necessary for decision-making are automatically notified of the decisions to be taken. Every notified manager has an overview of pending decisions on his smartphone and can comment, modify or complete the elements of the declaration form. The history of changes is automatically saved and can be viewed by the authorized persons.
Our clients
The Municipality of Bex has formalized its internal control system in Click-N-Manage: the stakeholders, the risks, the governance diagram and the control plan are described in procedures accessible on an intranet by each member of our team. This ensures the transparency of our operation while strengthening the continuity of services provided to our inhabitants.
S. C.
Our Foundation, wishing to adopt the 2015 version of ISO 9001, mapped its stakeholders, their expectations and their requirements in Click-N-Manage. By comparing our procedures with the new risks that have appeared in this analysis, we clarified our positioning and strengthened the controls in the relevant steps of our processes.
E. B.
Our association promotes social security worldwide. We have been using Click-N-Manage since 2010 to administer our ISO 9001 certified quality system, and appreciate the integration of the various descriptive elements of the life of our organization (stakeholders, risks, processes, procedures, job descriptions, etc…) . We are completely satisfied with the new stakeholder management module, which is very useful in determining the engagement strategy of our members.
